Home Locations Customer Support




Southern Heritage Bank is a division of FIRST CITIZENS NATIONAL BANK

Customer Support

At First Citizens National Bank, we are unbelievably good at making ourselves available to you. Our local, experienced bankers are working to ensure you receive the customer support and guidance you need for financial success. Please don’t hesitate to contact us via whichever method below is most convenient to you. We look forward to hearing from you.

Report a Lost or Stolen Card:

To report a lost or stolen First Citizens
ATM or Debit Card:

To report a lost or stolen Elan Credit Card:

Call Us

800.321.3176 or 731.285.4410

800.321.3176 or 731.285.4410

800.381.3262 or 

877.809.4890 or 731.288.4584

Write to Us

All general inquiries should be mailed to the address below or you can find a First Citizens location online.

First Citizens National Bank
PO Box 370
Dyersburg, TN 38025

Email Us

For general inquiries you may email us at info@firstcnb.com

To ensure your confidential information is communicated safely (account numbers, tax id numbers, and financial statements, etc) please use the secure login below or if you are a new user please select “Create an account”.

Log in to send secure email > Create an account >

Request That We Contact You

First name*

Last name*








* Required fields