Home Locations Customer Support




Southern Heritage Bank is a division of FIRST CITIZENS NATIONAL BANK

Report a Lost or Stolen Card

Losing your payment card is a stressful experience. But never fear — we are here to help. Give us a call anytime day or night and we’ll take care of the rest.

Contact Us



To report a lost or stolen First Citizens debit card:
Please call 800.500.1044


To report a lost or stolen Elan credit card:
Please call 800.558.3424

What our
customers say

A personal relationship with my bank is so important. I can depend on First Citizens to get things done.

– First Citizens National Bank customer