Electronic Banking

Direct Deposit Payments are deposited directly into your account with no mail delays or trips to the bank.

E-Statement Delivered to your email address and ready for you to view or download to your computer.

  • Receive your E-statement two to three days faster than by mail an email notification is sent the night the statement is generated
  • Protect yourself against mail fraud and identity theft with our safe, secure system
  • Organize and manage your statements on your Windows or Apple computer
  • Help save the environment by using less paper

       Online Banking customers can self-enroll for E-Statements. Simply:

  • Login to Online Banking
  • Click the E-Documents" tab on the toolbar on the main Online Banking page
  • Enroll your accounts for E-Statements

Mobile App  The Southern Heritage Bank app is a mobile banking solution that enables SHB customers to use their Smartphone and tablet to initiate routine transactions and conduct research anytime, from anywhere. Southern Heritage TN Mobile App supports all account types including Checking, Money Markets and Loans. 

You must be enrolled in Online Banking to use the App.  

With our FREE* Mobile App:

  • Transfer Money
  • Pay Bills
  • Monitor Your Account Status
  • View Transactions
  • Receive Balance Alerts

 Just search for Southern Heritage TN and download the App.


Online Banking & Bill Pay** Any time, day or night! Login from any Internet-enabled computer or device to:

  • View your account balances, activity and transaction history
  • Verify ATM or Debit Card transactions
  • Receive your Online E-Statement
  • Transfer funds between your Checking, Savings and Money Market accounts
  • Make payments on your SHB Loan from your SHB Deposit account
  • View and print images of your cleared checks
  • Pay bills electronically
  • Set up recurring payments

       Enroll in Online Banking Please visit with any of our Customer Service Representatives to sign up for Online Banking.  

Phone Banking Use any touch-tone or cellular phone* to bank on your schedule.

  • Call 423-473-7757 (local) or 1-877-742-4968 (toll-free) 24 hours a day / 7 days a week to:
  • Review checking, savings or loan balances
  • Search for cleared checks
  • Transfer funds between SHB accounts
  • Make payments on your SHB Loan from your SHB Deposit account

Text Banking*  Use your cell phone to receive banking updates and info via text message.  You can check balances and review past transactions.  To enroll in Text Banking, simply:

  • Login to Online Banking
  • Click the "Options" tab on the toolbar on the main Online Banking page
  • Click on "Mobile Settings" and then on "Text Mobile Settings"

       After enrollment, text the following message commands (messages are not case sensitive) to 89549:

  • Help Returns command references
  • Bal Returns balances for all enrolled accounts
  • Bal <mobile short name> Returns balance for specified account
  • Hist Returns last four transactions for all enrolled accounts
  • Hist <mobile short name> Returns last four transactions for specified account
  • Stop Disables enrollment for text mobile banking

* There is no fee from Southern Heritage Bank. Connectivity and usage rates may apply. Contact your wireless service provider for more details.
**Customers who sign up for Online Banking and Bill Pay, but are inactive, may be required to reactivate (after 180 days inactive) or re-enroll (after 270 days inactive).