Our Services

We provide a range of convenient services to help make your financial life a little bit easier.

Personal Services

ATM Banking

Calculators

Cashier’s Checks

Certificates of Deposit

Checking Accounts

Credit Cards – For personal or business use (subject to approval)

Debit Cards – Visa® Debit Card available on all Personal Checking and Business Checking Accounts (subject to approval and daily limits)

To report a lost or stolen SHB Debit Card or ATM Card:

  1. Call the Lost or Stolen Card Center at 1-866-546-8273 any time, day or night AND
  2. Call SHB at 423-473-7980 to speak with a bank representative

Electronic Banking

Fraud Monitoring – Fraud Monitoring for SHB ATM and Debit Transactions protects your accounts 24 hours a day / 7 days a week with state-of-the-art intelligence technology and skilled fraud analysts. Please note: If you are contacted by a fraud analyst, they will identify their first name and tell you that they are calling you on behalf of Southern Heritage Bank.  They will call from a 1-800 number and will NEVER ask you for your account numbers or your ATM and Debit Card numbers.

Identity Theft Protection Package – Available on Heritage Interest Checking and Preferred Interest Checking

Image Statement – Optional paper statement with images available on most Checking Accounts

Investment Services

Loans

Money Orders

Mortgages

Notary Service (proper identification required)

Online Banking & Bill Pay

Phone Banking – Call 423-473-7757 (local) or 1-877-742-4968 (toll-free) 24 hours a day / 7 days a week to review balances, verify cleared checks, transfer funds between SHB accounts or make payments on your SHB loan

Platinum Member Program

Rockers Travel Program

Safe Deposit Boxes

Savings Accounts

Travelers Checks

VIP Concierge Service – Available with Preferred Interest Checking.

Business and Cash Management Services

ACH Transfers

Calculators

Cash Management Services

Certificates of Deposit

Checking Accounts

Credit Cards – For personal or business use (subject to approval)

Debit Cards – Visa® Debit Card available on all Personal Checking and Business Checking Accounts (subject to approval and daily limits)

To report a lost or stolen SHB Debit Card or ATM Card:

  1. Call the Lost or Stolen Card Center at 1-866-546-8273 any time, day or night AND
  2. Call SHB at 423-473-7980 to speak with a bank representative

Electronic Banking

Image Statement – Optional paper statement with images available on most Checking Accounts

Investment Services

Loans and Lines of Credit

Merchant Card Services

Night Depository

Notary Service (proper identification required)

Online Banking & Bill Pay

Phone Banking – Call 423-473-7757 (local) or 1-877-742-4968 (toll-free) 24 hours a day / 7 days a week to review balances, verify cleared checks, transfer funds between SHB accounts or make payments on your SHB loan.

Platinum Business Select

Remote Deposit

Savings Accounts

Wire Transfers - A fast, secure way to send and receive same-day payments. Click here to download form.