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News & Alerts

ALERT - SHB Monday Phone Outage

All Southern Heritage Bank local PHONE LINES were OUT OF SERVICE beginning Monday morning (Sept. 26) until approximately 4:30 EDT Monday afternoon. We are deeply sorry if this outage caused you any inconvenience. The phone outage was due to unforeseen technical problems experienced by AT&T, and was completely outside the control of Southern Heritage Bank. Thank you for your patience with this unfortunate phone service problem.

Sat. Oct. 1 - Offices Closed, But Customer Service Has Extended Hours

All SHB offices, including drive thrus, will be closed on Saturday, Oct. 1 to complete system upgrades and changes. However, Customer Service personnel will be available to answer your questions or concerns on Oct. 1 from 9 a.m. - 3 p.m. Simply call 423.473.7980.

Prepare for Online & Mobile Banking Transition.

4 Things to Do Before Sept. 30, 2016 more

How Upgrades and Changes May Affect YOU.

More information about accounts and services after Oct. 3, 2016  more

Southern Heritage Bank RANKS #28 in Best Banks to Work For In U.S.

Southern Heritage currently ranks 28th overall for banks across the entire United States.  The Bank opened in Cleveland  more

Southern Heritage Becomes Division of First Citizens

  The name will be the same. The building will be the same. The faces will be the same. Only the services will change for the better and more

Good News! We've Improved our Debit Card Fraud Prevention System to Protect You.

Beginning June 8, 2016, here's how the new system will work: more

Rita Haynie Joins Southern Heritage Bank

Rita Haynie has joined the mortgage loan department at Southern Heritage Bank. She will serve as a mortgage loan originator. more

Andy Baker Promoted at Southern Heritage Bank

Southern Heritage Bank announces that Andy Baker has been promoted to Branch Manager at the Waterville Springs office. more

SHB Posts 5th Straight Year of Growth in Local Deposit Market Share

Southern Heritage Bank grew its share of deposits in Bradley County for the fifth consecutive year according to a report recently released by the Federal Deposit Insurance Corporation (FDIC). more